Cookies and storage on your device
Last updated October 16, 2026
Draft — under legal review. This text is being prepared with our lawyer and may change before launch.
We only use cookies and device storage that a feature you use cannot work without. No tracking, no advertising, no third-party scripts.
In short
- Guests get no cookies at all. The language comes from the page address, not from a cookie.
- Signing in sets one cookie that keeps you signed in. If your account is suspended, a second cookie lasts up to one hour so you can download or delete your data.
- Some features keep data on your device, listed below. It never leaves your device unless you send it.
- Our visit counters use no cookies, no IP address and no identifiers.
Cookies
| Name | Why | How long | Set by |
|---|---|---|---|
| __Host-plmbr_session / plmbr_session | Keeps you signed in after you enter the code from your email. | 30 days (12 hours for team accounts). Removed when you sign out. | PLMBR |
| __Host-plmbr_privacy / plmbr_privacy | If your account is suspended, this cookie lets you download or delete your data after you enter a code from your email. Nothing else. | 1 hour. Removed earlier if you close the session on that page or delete your account. | PLMBR |
Storage on your device
| Type | Names | Why | How long |
|---|---|---|---|
| Local storage | plmbr-theme | Remembers whether you chose the light or dark theme. | until you change it or clear site data |
| Tab storage (sessionStorage) | plmbr.order-draft.v1, plmbr.order-verify.v1, plmbr.sos-draft.v1 | Keeps your job request, including your budget, contact details and the plumber you are sending it to, while this tab is open. | until the tab closes |
| Device database (IndexedDB) | plmbr/kv: order-draft.v1, sos-draft.v1, photo-queue.v1, sos-photo-queue.v1 | Keeps your photos, job category, description, budget and postal code (never your name, phone, email or address) if you close the tab. Deleted when you send the request, sign out or discard the draft. | 7 days; links to uploaded photos 20 hours (photos waiting to upload offline — 7 days) |
| App cache (Cache Storage) | plmbr-static-*, plmbr-images-v1 | Stores the app's files and public photos so pages load fast and an offline screen can be shown. | 30 days for photos; app files until the next version |
| Notification subscription | PushManager subscription | Lets us send notifications you turned on. Removed when you sign out. | until you sign out or turn notifications off |
Your name, phone number, email and exact address are kept only while the tab is open and are never stored for later.
Why there is no consent banner
Everything on this page is strictly necessary for a feature you choose to use, and none of it tracks you across visits or sites. If we ever add an optional cookie or a third-party script, we will ask for your consent first and list it here.
How to remove them
- Sign out: the sign-in cookie, the notification subscription of this device and the saved job draft are deleted.
- Use “Discard draft” on the job form to delete a saved draft at any time.
- Clear this site’s data in your browser settings to remove everything listed here.